Privacy Policy

Your privacy matters. This policy explains what we collect, why we collect it, and how we protect it.

1. Who We Are

DineLink is a restaurant management platform operated from Jordan. This policy applies to information we collect when you use our services, websites, or interact with us.

2. Information We Collect

  • Account and Profile: name, email, role, restaurant details, and authentication identifiers you provide.
  • Usage and Logs: actions in the app, device and browser info, IP address, timestamps, crash/diagnostic data.
  • Cookies and Similar: session cookies and local storage for login, preferences, and analytics.

3. How We Use Information

  • Provide, secure, and maintain the service.
  • Personalize features and improve performance.
  • Communicate about updates, security, and support.
  • Analyze usage trends to improve reliability and UX.
  • Comply with legal obligations and enforce terms.

4. Legal Bases (Jordan and applicable laws)

We process data with your consent, to perform a contract (providing the service), to meet legal obligations, and for our legitimate interests (security, improvement, fraud prevention) where not overridden by your rights.

5. Sharing and Processors

We may use trusted service providers for hosting, analytics, error reporting, and communications. They process data only under our instructions and with appropriate safeguards.

6. Data Retention

We keep data for as long as your account is active or as needed to provide the service. We may retain certain records to comply with law, resolve disputes, and enforce our agreements.

7. International Transfers

Data may be processed outside your country. We implement safeguards to protect your data consistent with this policy and applicable laws.

8. Security

We apply technical and organizational measures to protect information. No method is 100% secure; please use strong passwords and protect your credentials.

9. Your Rights

Subject to law, you may request access, correction, deletion, or a copy of your data. You can also object to or restrict certain processing. We will respond within a reasonable time.

10. Children

Our services are not directed to children under 13. If we learn we collected data from a child, we will take steps to delete it.

11. Changes

We may update this policy as our services evolve or as laws change. If changes are material, we will provide reasonable notice.

Contact

Questions or requests? Please reach us via the Contact page.