DineLink Documentation

Roles & Access

• Manager (ADMIN): Access to dashboard, menu, tables, staff, settings, orders, feedback.
• Chef (CHEF): Access to the kitchen queue to move orders from Approved → Preparing → Ready.
• Waiter (WAITER): Access to pending orders, table view, placing orders, updating statuses, marking paid.
• Customers: Scan a QR to view the menu, add to cart, and place orders for a table.

Setup (Manager)

1. Open Settings to set your tax and service fee. You can also upload your restaurant image.
2. Add your tables so staff can see and update their status.
3. Add staff accounts under Staff (choose Chef or Waiter). Share the username and password with them.
4. Your menu shows for customers automatically when connected to your system. If you need help, we can assist importing it.

Customer → Waiter → Chef workflow

1. Customer scans QR with restaurantId, table number, and token, then browses menu and checks out.
2. Waiter sees pending orders, approves/rejects with an ETA, manages table/order status, and can start orders.
3. Chef sees approved orders, moves them to Preparing, then to Ready.
4. Waiter marks orders as paid and can change table status (e.g., available/occupied/cleaning).

What’s Included vs Not

• Included: Web-based UIs for Customer, Waiter, Chef, Manager; QR-table flow; menu browsing; order/cart; basic reports UI components.
• Included: Staff management with role-based access; restaurant tax/service-fee configuration; profile image upload.
• Not included: Built-in payment gateway integration, email/SMS invites/notifications, 2FA, printer integration, offline mode.
• Not included: Inventory management or delivery integrations in this app layer.

What you need

• Any modern phone, tablet, or computer with a web browser.
• Tablets work best for waiters and the kitchen display.
• Internet connection at the restaurant.
• We’ll connect DineLink to your existing system so your menu and orders show up for customers.